Return & Refund Policy: PDP
• Return Policy: You have 14 days after delivery to request a return. Items must be unused, unworn, and returned in their original condition and packaging.
• Return Shipping: Customers are responsible for return shipping costs. We do not provide prepaid return labels.
• Shipping Refunds: Return shipping costs are covered only if the item is defective, damaged, or if we sent the wrong product.
• Refund Processing: Approved refunds are issued to the original payment method within 14 days after the return is received and inspected.
Initiating a Return
- Contact us at support@gt-collection.com.
- Provide photos showing the item's condition.
- Follow the return instructions provided by our support team.
- Once your return is received and inspected, we will process your refund or Gift Credit according to your payment method.